Finqi Inteligência Digital S.A. respects the privacy of its website visitors and is committed to protecting personal data under Brazil's General Data Protection Law (Lei Geral de Proteção de Dados Pessoais — LGPD).
This Policy explains how Finqi may process personal data related to website access, forms, contact channels, commercial communications, and institutional interactions.
Simply accessing the Finqi website does not mean the visitor is a Finqi customer, a user of its platforms, or a data subject assessed by its solutions.
Data processing carried out in the context of solutions contracted by Finqi's corporate clients is governed by the respective contracts and applicable documents.
1. Data we may collect
When you access or interact with the Finqi website, we may process data such as:
- name;
- email;
- phone number;
- company;
- job title or role;
- the content of the message sent;
- the commercial interest stated;
- IP address;
- date and time of access;
- pages visited;
- information about browser, device, and operating system;
- cookies and similar identifiers.
This data may be provided directly by you, for example when filling out forms, requesting contact, downloading materials, or sending messages to Finqi.
We may also automatically collect technical data during browsing, according to your browser settings and the cookies used on the site.
2. Purposes of data use
Finqi may use personal data collected through the website to:
- respond to contacts, questions, and requests;
- send information about products, services, content, or events;
- schedule meetings, presentations, or demonstrations;
- maintain a B2B business relationship;
- manage lead and business contact records;
- improve the operation, security, and performance of the website;
- analyze access and browsing metrics;
- prevent unauthorized access, fraud, or security incidents;
- comply with legal obligations or exercise Finqi's rights.
3. Legal bases
Finqi processes personal data based on the legal bases applicable under the LGPD, according to the purpose of the processing.
The main legal bases may include:
- performance of a contract or preliminary procedures related to a contract;
- Finqi's legitimate interest in the B2B business relationship, website improvement, security, and disclosure of its products and services;
- compliance with a legal or regulatory obligation;
- consent, when required;
- regular exercise of rights.
When processing depends on consent, you may withdraw it at any time through the channels indicated in this Policy.
4. Cookies
The Finqi website may use cookies and similar technologies to enable its operation, improve the browsing experience, measure performance, analyze access, and support commercial communications.
Cookies may be:
- Necessary: essential for the website to function.
- Functional: used to remember preferences and improve navigation.
- Performance and statistics: used to understand how visitors interact with the website.
- Marketing: used to measure campaigns or present content related to Finqi's products and services.
You can manage cookies through your browser settings or, when available, through the site's own cookie preferences tool.
5. Data sharing
Finqi may share personal data collected through the website with third parties when necessary for the purposes described in this Policy, including:
- hosting, technology, security, and infrastructure providers;
- analytics, CRM, marketing automation, and communication tools;
- support, event, or business management service providers;
- consultants, lawyers, auditors, and other providers necessary for business management;
- public, judicial, or regulatory authorities, when there is a legal obligation or a need to defend rights.
Finqi seeks to engage providers that adopt adequate data security and protection measures.
6. International transfer
Some providers used by Finqi may be located outside Brazil or process data in other countries, particularly cloud, analytics, CRM, communication, security, or support services.
Whenever there is an international transfer of personal data, Finqi will adopt measures compatible with the LGPD and applicable regulations.
7. Data security
Finqi adopts technical and administrative measures designed to protect personal data against unauthorized access, loss, misuse, alteration, improper disclosure, or inadequate processing.
These measures may include access controls, security logs, monitoring, environment protection, encryption where applicable, and restricted access to information by authorized personnel.
No digital environment is completely immune to risk. In the event of a security incident involving personal data, Finqi will take the appropriate measures required by applicable law.
8. Retention and deletion
Finqi will retain personal data for as long as necessary to fulfill the purposes described in this Policy, meet legal or regulatory obligations, preserve rights, maintain business records, or ensure the security of the website and its systems.
After the applicable purpose ends, data may be deleted, anonymized, or retained where there is a legal basis for retention.
9. Data subject rights
Under the LGPD, you may request, as applicable:
- confirmation that processing exists;
- access to personal data;
- correction of incomplete, inaccurate, or outdated data;
- anonymization, blocking, or deletion of unnecessary, excessive, or non-compliant data;
- information about data sharing;
- withdrawal of consent;
- objection to processing, where applicable;
- deletion of data processed based on consent, subject to legal grounds for retention.
To protect your privacy, Finqi may request additional information to confirm your identity before responding to certain requests.
10. Commercial communications
Finqi may send institutional, technical, or commercial communications related to its products, services, content, and events.
You may request removal from mailing lists or object to receiving commercial communications through the channels indicated in the communication itself or through the contact provided in this Policy.
11. Third-party links
The Finqi website may contain links to third-party sites, platforms, or content.
Finqi is not responsible for the privacy, security, or content practices of these third parties. We recommend reviewing their respective privacy policies before providing personal data on external sites.
12. Updates to this Policy
This Policy may be updated periodically to reflect legal, regulatory, technological, or operational changes.
The updated version will be published on the Finqi website, indicating the date of the last update.
13. Contact
If you have questions about this Policy, about Finqi's processing of personal data, or to exercise rights under the LGPD, please contact us through the channel below: